Frequently Asked Questions

What services do you offer?

Toast & Host Events provides modern event styling, setup and pack-down services, with catering available as an optional add-on. Every event is tailored to your vision — no two celebrations are ever the same.

Do you offer event hosting or on-the-day coordination?

No. We specialise in setup and pack-down only. Once your event is set, we leave you to enjoy your celebration without interruption and return to pack everything down at the agreed time.

Is there a minimum or maximum event size?

No event is too small or too large. We cater for intimate gatherings through to large-scale celebrations.

Do you provide catering?

Yes, catering is available and can be added to your package. This may include grazing boards, finger food, custom menus and more, depending on your event needs.

Can you supply cake and cookies?

Yes, cake and custom cookies can be included as optional extras.

Do you supply all styling items and furniture?

Yes, we supply selected styling items and event furniture depending on your package and availability. Custom requests can be discussed during your consultation.

Do you set up at private homes, venues and parks?

Yes. We can set up at homes, hired venues and public spaces. Any venue hire or council permits are the responsibility of the client and will be added to your total if arranged through us.

How far do you travel?

We are based in Canberra and service surrounding regions. Travel fees may apply for locations outside our standard service area.

How far in advance should I book?

We recommend booking as early as possible to secure your date, especially for peak seasons. However, last-minute bookings may be available depending on availability.

What is required to secure a booking?

A non-refundable deposit is required to secure your date, with the remaining balance due before your event. Full payment details will be outlined in your invoice.

What is your cancellation policy?

Deposits are non-refundable. Cancellations within a set period before your event may incur additional charges. Full terms are outlined in our Terms & Conditions.

What happens if it rains for an outdoor event?

Weather contingencies are discussed during planning. For outdoor events, clients are responsible for having a backup plan where possible.

Will you customise my event to suit my theme or vision?

Yes. Every event is styled based on your individual vision, space and budget. We do not use a one-size-fits-all approach.

How do I get a quote?

Simply submit an enquiry through our contact form or send us a DM or email. We’ll gather your details and provide a tailored quote based on your needs.

How long does setup take?

Setup times vary depending on the size and complexity of your event. This will be clearly outlined during the planning process.

Are you insured?

Yes, we hold public liability insurance for all events.

Do you require access to power for setup?

Power is only required for certain items such as lighting or light-up numbers. This will be confirmed during your booking process.

Still have questions?

If you didn’t find what you’re looking for, please get in touch — we’re always happy to help.